377bet Terms & Conditions — A Complete Guide to Using the Platform

These terms and conditions ("Terms") apply to the 377bet platform and all of its services. By creating an account or using any gaming service on 377bet, you are automatically considered to have agreed to these Terms. Please read them carefully in full before using the platform.

1 General Terms & Conditions and Applicability

377bet is an online gaming platform that offers Sports Betting, slots, Live Casino, and other gaming services to users in Bangladesh and other approved regions. By accessing or using this platform, you are deemed to have fully accepted the following terms and conditions.

• These terms are available in both Bengali and English; in the event of any conflict, the English version shall be considered authoritative.
• 377bet reserves the right to update these terms and conditions at any time, with little or no prior notice.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• Users from regions where online gaming is prohibited by law are not permitted to use this service.

2 Account Registration & Eligibility

To register on 377bet, users must meet the eligibility requirements listed below. Creating an account or using the platform's services is strictly prohibited if these conditions are not met.

• Age Limit: Users must be at least 18 years of age. 377bet may request supporting documents for age verification at any time.
• Single Account: Each person may hold only one account. If multiple accounts are detected, all of them will be closed and deposited funds may be forfeited.
• Accurate Information: All information provided at registration — including name, date of birth, phone number, and other details — must be accurate and truthful.
• Account Security: Keeping your password and login credentials secure is your responsibility. Allowing anyone else to access your account is strictly prohibited.
• KYC Verification: A Know Your Customer (KYC) identity verification process may need to be completed before withdrawals can be made.

If you notice any suspicious activity on your account after registration, contact 377bet Support immediately. 377bet will not be held responsible for unauthorized account access resulting from the user's own negligence.

3 Deposit, Withdrawal & Payment Policy

Specific rules apply to all financial transactions on 377bet. These rules are strictly followed to ensure every transaction remains secure and transparent.

• Accepted Payment Methods: bKash, Nagad, Rocket, and other approved payment methods.
• Minimum Deposit: A minimum deposit amount applies to each deposit, as specified on the promotions page.
• Withdrawal Process: Withdrawal requests are typically processed within 5-15 minutes. Delays may occur if KYC verification has not been completed.
• Withdrawal via Same Method: Withdrawals must be made via the same method used for the original deposit, in accordance with anti-money laundering requirements.
• Currency: Transactions can be made in approved currencies, including Bangladeshi Taka (BDT).

4 Bonus & Promotion Terms

377bet regularly offers a variety of bonuses and promotions. These offers are provided under specific conditions, and the following general rules apply to all bonuses.

• Wagering Requirement: Bonus funds can generally be withdrawn after wagering them a specified number of times. The exact requirement will be stated on each individual offer.
• Duration: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• One Bonus Per Use: The welcome bonus can only be claimed once. Any attempt to claim it through multiple accounts will result in account suspension.
• Ineligible Bets: Certain game types or bet types may not count toward wagering requirements.
• Bonus Abuse: If 377bet suspects a user of abusing the bonus system, it reserves the right to cancel the bonus without prior notice.

5 Gaming Rules & Fair Play

All games on 377bet are conducted fairly and transparently. Random Number Generator (RNG) technology is used to ensure that every game outcome is completely unbiased.

• Using any software or bots to alter game outcomes is strictly prohibited.
• Colluding with other players or attempting to manipulate game outcomes will result in permanent account closure.
• If a technical error results in an incorrect payout, 377bet reserves the right to correct the amount.
• In live betting, any bet placed after the result of an event has been announced will be considered void.

6 Responsible Gaming Policy

377bet believes gaming should be purely for entertainment. We want every user to play responsibly and in a healthy way, which is why the platform includes a range of protective tools and measures.

• Deposit Limit: Users can set their own daily, weekly, or monthly deposit limits.
• Session Limit: You can set your own limit on how many hours you play in a single session.
• Self-Exclusion: You can request a temporary or permanent self-exclusion from your account at any time.
• Age Verification: 377bet follows a strict age verification process to protect minors from accessing gaming content.

To learn more about Responsible Gaming, visit our Responsible Play page. Remember — gaming should never come at the cost of your financial or mental well-being.

7 Account Closure & Suspension Policy

377bet reserves the right to temporarily or permanently suspend a user's account under any of the following circumstances:

• Registering with false or incomplete information.
• Evidence of operating multiple accounts.
• Involvement in bonus system abuse or any fraudulent activity.
• Any attempt at hacking, using bots, or other forms of technical manipulation.
• Suspected involvement in money laundering or terrorist financing.
• By order of a court or regulatory authority.

Whether any valid balance (excluding bonuses) is refunded upon account closure will depend on the circumstances, and 377bet's decision in such matters will be final.

8 Liability Limitations

377bet provides its services on an "as-is" basis. 377bet accepts no liability for the following:

• Game or betting sessions interrupted due to internet connectivity issues.
• Transaction delays caused by errors on the part of a third-party payment provider.
• Losses caused by unexpected technical errors or server downtime.
• Account security being compromised due to the user's own negligence.

9 Privacy & Data Protection

Your personal information is of the utmost importance to us. Learn how 377bet collects, uses, and protects your data in our Privacy Policy The page covers this topic in detail.

• Information provided at registration will be used solely for service delivery and verification purposes.
• Your information will not be shared with any third party without your consent, except where required by law.
• All sensitive data is protected with SSL/TLS encryption.

10 Complaints Process & Dispute Resolution

For any issue or complaint, please contact 377bet Customer Support in the first instance. Our team is available 24 hours a day, 7 days a week.

• Once a complaint is submitted, an initial response is generally provided within 48 hours.
• Complex issues are typically resolved within 7 business days.
• If the matter cannot be resolved through Support, it may be referred to an alternative dispute resolution process.
• 377bet's decision is final and binding in all disputes.